Privacy Policy
This notice explains how HoundRabbit uses personal information, including information about people who have not registered. Contact common@houndrabbit.app without creating an account.
1. Operator and scope
Denis Volkov, Portugal, operates houndrabbit.app and determines the purposes of the processing described here. Customers independently decide how to contact people and manage their own business records.
2. Information and sources
You provide your email, invitation request and optional context, account details, service criteria, onboarding messages, CRM notes, support enquiries and agreement acceptance. Email or Google supplies verified identity information. Payment providers supply transaction references and status; Stripe processes payment details.
We also obtain community names, descriptions, messages, dates, author identifiers and available links/contact details from accessible Telegram communities and related public web sources. Being visible in a group does not mean a person is a HoundRabbit user or has agreed to every commercial use. Do not submit unnecessary sensitive information.
3. Purposes and legal bases
We use account and service information to take requested steps before a contract and provide the service, including invitations, authentication, matching, monitoring, request openings and support. Invitation review, abuse prevention, security and service improvement rely on legitimate interests subject to applicable balancing and objection rights; required financial records rely on legal obligations. Consent is used where required for optional activities, and may be withdrawn.
For community information, our stated purpose is identifying service requests and presenting relevant opportunities to professionals, based on legitimate interests only where legally justified. AI helps summarise and match services, geography and languages; these estimates can be wrong. We do not intend to make decisions producing legal or similarly significant effects about people solely by automated processing.
4. Recipients and processing locations
Authorised personnel and service providers for hosting, AI, authentication, email and payments receive information necessary for their functions, including Egbe OS, configured AI providers, Google when chosen and Stripe. Relevant request information is disclosed to matched professionals, including through paid openings. Authorities or advisers may receive information where legally required or necessary to establish or defend rights.
Processing may occur outside the EEA. Where a restricted transfer occurs, applicable safeguards are required, such as an adequacy decision or approved contractual safeguards. Contact us for details of recipients and relevant safeguards; this policy is not a representation that all processing remains in Portugal.
5. Retention
Invitation requests are normally removed after 90 days without activity once no live invitation depends on them. Issuance and redemption evidence is retained with access and security records for as long as needed to administer access and resolve disputes. Short-lived registration and verification credentials expire separately.
Unopened request material and routing records normally use 30-day retention; opened content normally remains available for 90 days after opening, subject to justified removal. Account criteria and CRM work are retained while needed to provide the service. Payment, agreement and security evidence may need longer retention for legal obligations or claims. Backup removal can follow a separate rotation. Ask us about deletion or a specific retention period.
7. Rights and contact, including for non-users
Email common@houndrabbit.app for access, correction, deletion, restriction, portability where applicable, objection, consent withdrawal or a privacy complaint. You do not need to register or buy access. We may request proportionate verification so we do not disclose another person’s data; an authorised agent may contact us with evidence of authority. We will not charge for ordinary valid requests or penalise you for exercising rights. Exceptions and reasonable limits may apply under law.
In the EEA you may object to processing based on legitimate interests for reasons relating to your situation, and to direct marketing at any time. We assess other objections against the applicable legal test. We normally respond within one month; where legally permitted, a complex request may take up to two further months with notice and reasons.
You may complain to Portugal’s Comissão Nacional de Proteção de Dados at https://www.cnpd.pt or the competent authority where you live, work or consider a violation occurred. Contacting us first is optional and does not limit that right.
8. United States privacy rights
Depending on your state, our activities and statutory applicability thresholds, you may have rights to know/access, correct or delete personal information, receive a portable copy, opt out of sale, sharing for targeted advertising or certain profiling, limit specified sensitive-data use, appeal a refused request and receive non-discriminatory treatment. California residents can ask about categories, sources, business purposes and recipients of personal information disclosed as described above.
Commercial disclosure of a Telegram author’s request, identifiers or contact details to paying professionals may count as a sale under some state laws, even without an advertising purpose. Do not infer a “we do not sell” promise. To request an opt-out, email common@houndrabbit.app with the subject “Do not sell or share my personal information” and enough information to identify the affected records; no HoundRabbit account is required. You can use the same address to appeal a refusal. We explain the outcome, reasons and applicable regulator options within the required legal time limits.
Browser signals alone may not identify third-party Telegram records. We do not currently provide an automated Global Privacy Control matching or suppression interface; the email route is available. This limitation does not waive any obligation to honour legally recognised opt-out signals. We do not knowingly sell information about children or offer the service to minors. State-law exemptions for genuinely public information are limited; we do not assume every group message qualifies.
9. Security and children
We use access controls, server-side credentials and operational measures intended to protect data. No internet service or security measure is risk-free. Report suspected exposure at common@houndrabbit.app; do not send unnecessary confidential information. We assess incidents and make required notifications.
HoundRabbit is for adults acting professionally, not for children under 18. If you believe a child has provided account data or a child’s information appears in a request, contact us for review and appropriate removal or restriction.
10. Changes and enquiries
We date and retain policy versions. Material changes will be brought to your attention where required; new uses needing consent require a separate valid choice. Updates do not retrospectively turn a disclosure into consent. Contact Denis Volkov, Portugal, at common@houndrabbit.app for privacy enquiries or assistance.